Help · Account and billing
Deleting your account
On the account page, under Sign-in, choose Delete account and type the word it asks for. This deletes your account, today’s balances, your settings and your plan, scenario and records, and cancels Plus with no refund. It cannot be undone.
The account is closed at once, and everything is removed within two days. If you want a copy of your projection first, export it (Plus) before you delete.
Still stuck?
Signed in? Choose Help at the top of the app and tell us what happened; it reaches us with the page you were on. Otherwise write to info@getmyrunway.com. We reply by email. Please don’t send passwords or account numbers.