Help · Account and billing
Cancelling Plus
Open the account page and choose Manage billing. It opens Stripe’s billing page, where you can cancel or change your card.
Cancelling stops the next renewal. Plus stays until the end of the year you paid for; then the account is free again. Your plan is never deleted: it stays yours to open and edit, and the Plus features lock until you come back.
Still stuck?
Signed in? Choose Help at the top of the app and tell us what happened; it reaches us with the page you were on. Otherwise write to info@getmyrunway.com. We reply by email. Please don’t send passwords or account numbers.